Guidelines for Effective Communication I
The elocution movement of the nineteenth century had rigid
rules for delivery. It taught that there was but one way to
stand, gesture, and sound. A public speaker who did not
know the rules failed miserably. Today’s standard is
natural delivery – the successful speaker sounds like
himself when addressing a subject in which he is deeply
interested. Remembering Phillips Brooks definition of
preacher – God’s truth presented through personality – and
applying it to delivery, the congregation expects the
sermon to contain truth expressed through the preacher’s
personality in a manner that reflects the gravity of the
message.
This means that the first, if not the only, rule of
preaching style is for the preacher to be himself.
Imitation of the style of other preachers, even great
preachers, may be the sincerest form of flattery, but it is
also the surest formula for failure. Learning from the past
is admirable; leaning on the past is inappropriate.
But what is natural delivery? Natural delivery, sometimes
called conversational style, does not mean that the sermon
is delivered as if the preacher were in one-on-one
conversation. Even in casual conversation, the speaker’s
fervor increases in relation to the number of persons
addressed and the intensity that the speaker brings to the
subject. Since the sermon relates to the eternal, sincerity
and intensity should not be a problem.
How is conversational style achieved? Listen! Listen to
others. Listen to yourself. When you speak one-on-one, you
use gestures but you don’t think about them. They happen
naturally. When you speak one-on-one, your voice rises and
falls naturally with the topic and the emphasis that the
topic justifies. You don’t think, “I should get louder here
and softer there.” It just happens. The same should be true
of preaching. Proper gestures and use of the voice should
“just happen” as naturally as they do in one-on-one
conversation.
If conversational style is as easy as talking over a
kitchen table or a back yard fence, why is it so difficult
to achieve in the pulpit? Could the answer be
“intimidation”? After all, the hearers are watching the
preacher’s every move and listening to his every word.
Doesn’t this call for something different? Even if it
doesn’t call for something different, it often produces
something different. The hearers’ fixed attention affects
the preacher as a snake’s hypnotic stare paralyzes its prey
– it robs him of his ability to act naturally. Thus, the
greatest challenge to effective pulpit communication is for
the preacher maintain a style that is natural to him
instead of developing atypical characteristics.
Since even the most experienced preacher can experience
some intimidation when he faces a congregation, what hope
is there for the rest? How can a preacher in a pressure
cooker be natural? Proper sermon preparation reduces
intimidation because it eliminates any worry about what the
preacher is trying to accomplish and how he plans to
accomplish it. Understanding guidelines for natural
delivery helps because it eliminates worry about how best
to change one’s style and frees the preacher to be himself.
Before examining specific guidelines, however, one warning
must be given. The message is best communicated when the
delivery is transparent. Ostentatious delivery (whether of
voice, gesture, or vocabulary) and monotone delivery are
opposite ends of the same spectrum. Both draw attention to
themselves. When style predominates in the hearer’s
perception, the message gets lost. If anything is
remembered, it will be the messenger. The preacher’s goal
must always be to get out of the way of the message. The
true messenger always stands behind the cross.